|
POOR LISTENER |
EFFECTIVE LISTENER |
| tends to “wool-gather” with slow speakers | thinks and mentally summarizes, weighs the evidence, listens between the lines to tones of voice and evidence |
| subject is dry so tunes out speaker | finds what’s in it for me |
| distracted easily | fights distractions, sees past bad communication habits, knows how to concentrate |
| takes intensive notes, but the more notes taken, the less value; has only one way to take notes | has 2-3 ways to take notes and organize important information |
| is overstimulated, tends to seek and enter into arguments | doesn’t judge until comprehension is complete |
| inexperienced in listening to difficult material; has usually sought light, recreational materials | uses “heavier” materials to regularly exercise the mind |
| lets deaf spots or blind words catch his or her attention | interpret color words, and doesn’t get hung up on them |
| shows no energy output | holds eye contact and helps speaker along by showing an active body state |
| judges delivery — tunes out | judges content, skips over delivery errors |
| listens for facts | listens for central ideas |
Posted by: csdivakar | November 17, 2007
Poor Listener and Effective Listener
Posted in Management | Tags: Active Listening